Policies



Privacy Policy

SST Infotech India Pvt Ltd (SST) is sensitive to privacy issues on the Internet.

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User Agreement

This Website and the information, tools and material contained in it (this “Site”)

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Acceptance User Policy

This Acceptable User Policy (“AUP”) governs the usage of services of SST (“Services”)

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Cookie Policy

This Cookie notice applies to the following companies in India and its subsidiaries

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General Services

IN CONSIDERATION OF the matters described above and of the mutual benefits and

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CND Agreement

This Non Disclosure Agreement executed on this day of 7 th April, 2013 by and between

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Rules & Regulation

These Rules and
Regulations
cover

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Carrier Neutral
  • State-of-the-art Datacenter facilities uses multiple Internet service providers with DDOS Protected Connectivity Ensuring full network redundancy resulting in high network availability

Dedicated Customer Management
  • Dedicated Sales Account Manager (AM) and Technical Account Manager (TAM)

  • Support escalation plan in case of emergency

Tier III Data center Facility
  • Datacenter Facility is certified with Tier – III standard & Disaster recovery services,

  • We guarantee 99.99% Network, service uptime SLA.

International Clientele
  • Dedicated Sales Account Manager (AM) and Technical Account Manager (TAM)

  • Support escalation plan in case of emergency

Competitive Pricing
  • Flexible, lower and competitive commercials as compared to industry competition with no compromise of service quality.

  • We provide choices in payment through independent customer portal

Built on Industry Standard
  • Business continuity and high availability through redundant, Scalable & Impeccable infrastructure Built on industry standard hardware, software and security to provide best of the performance for customer business application

24x7 Support
  • 24X7 Round-the-clock enterprise technical support to serve our clients

  • Personalised customer contact (TAM) in case of emergency so that customer internal technical staff can focus on core business function

N+1 Cloud infrastructure
  • Our N+1 Cloud infrastructure have surplus/backup for power supply, network, load balancers and multiple HVAC systems, essential for business continuity.

  • We also maintain the N+1 model to provide 24X7 technical support to our customer